VOIP is short for Voice Over Internet Protocol. If you've never heard of VoIP, get ready to change the way you think about telephones!

VoIP is a method for taking analog audio signals, like the kind you hear when you talk on the phone, and converting them to digital data that can be transmitted over the internet by way of a high-speed connection.

There's more than one way to place a call:

The simplest and most common way is through the use of a device called an analog telephone adaptor (ATA). Your ATA will be provided by vaTelelphone, allowing you to connect a standard phone to your computer or your internet connection. The ATA is the analog-to-digital converter. You simply crack the ATA out of the box, plug the cable from your phone that would normally go in the wall socket into the ATA, and you're ready to make VoIP calls.

Specialized IP phones look just like normal phones with a handset, cradle and buttons, but instead of having the standard phone connectors, IP phones have an ethernet connector. IP phones connect directly to your router and have all the hardware and software necessary right onboard to handle the IP call.

How can I save money with VoIP systems?

In its most primitive form, VoIP can be the mere method of making reduced cost phone calls on the Internet. But VOIP offers much more substantial opportunities than just that. A full featured business class IP-PBX can offer a suite of solutions for business owners and executives that will create impressive savings. Some prime examples of taking advantage of VoIP and IP-PBX system features are:

Hard Savings
. Converge phone bills across multiple offices.
. 4 digit dialing among multiple offices avoids long distance calls . Software IP-PBX systems cost less and use less proprietary hardware with better ROI . Adds moves and changes will no longer need to be performed by a "phone guy." If you move your office, just pick up your phone and go. When you plug it in at your new office, everything will work just as before. Your extension, voicemail and mailbox preferences will follow you.

Soft Savings
. Better communications within your business bolsters customer satisfaction and loyalty . Allow telecommuters and travelling sales agents better skills to close sales and shorten the lifecycle of sales opportunities . Software IP-PBX systems are constantly improving with feature enhancements and version upgrades. This means you will see 2-3 times the effective ROI vs. our hardware intensive competitors.

More advantages of vaTelephone service:

Flexibility Expand when you need to Have your calls routed to your mobile phone at the same time as your office phone Hold your own conference calls Queue calls to support or sales, like call centers do Record calls. You can record calls and use them for training purposes. Switch call routing according to the time of day. Connect home workers to the office phone system Send voicemail as a email attachment to your email Use an IP Phone or Softphone or both, if you are on the road! Now your laptop is your office phone!

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